Effective Date : 29 NOV 2025
Terms and Conditions – LEVANA DIGITAL
Welcome to LEVANA DIGITAL! By engaging with our services, using our website, or placing an order, you agree to the following terms designed to ensure clarity, transparency, and a smooth partnership.
1. Service Agreement
All projects begin with a detailed scope discussion.
Once both parties approve the proposal and receive the advance payment, a formal work order is issued. This document serves as the complete agreement between LEVANA DIGITAL and the client.
2. Payment Terms
- Standard payment structure: 60% advance, 30–40% at milestone/demo, and the balance before final delivery
- All payments are accepted via bank transfer, UPI, or Razorpay gateway
-
GST at actual rates is added to every invoice. Full ownership and source files are released immediately after 100% payment is cleared
3. Project Timeline
Timelines begin from the date of advance payment and receipt of complete content/requirements. Delays in feedback, content, or approvals automatically extend the delivery date proportionally.
4. Revisions & Changes
Unlimited revisions are included in every package within the original scope. Additional features or major changes after approval are treated as new milestones with separate pricing.
5. Client Responsibilities
- Provide clear briefs, content, images, and access (hosting, social accounts, etc.) on time
- Respond to approval requests within 3 working days
- Ensure all supplied material does not infringe third-party copyrights
6. Third-Party Services
Hosting, domain, paid plugins, stock images, SMS credits, ad budgets, and app store fees remain the client’s responsibility unless explicitly included in the proposal.
7. Confidentiality
Both parties agree to keep project details, pricing, strategies, and client data completely confidential.
8. Delivery & Ownership
Upon 100% payment:
- Complete source files, editable designs, and code are handed over
- Full commercial usage and resale rights transfer to the client
- LEVANA DIGITAL retains the right to showcase the work in our portfolio (unless an NDA is signed)
9. Refund Policy
- Advance payment is adjusted only against completed & approved work
- Once a milestone is approved and delivered, that portion becomes non-refundable
- Full refund is processed only if LEVANA DIGITAL is unable to start the project within 30 days of payment
10. Termination
Either party may end the collaboration with written notice. The client pays only for work completed and approved up to the termination date.
11. Updates to Terms
We reserve the right to update these terms periodically. Continued use of our services after updates constitutes acceptance of the revised terms.
We believe in long-term partnerships built on trust and transparency. If anything feels unclear, we’re always happy to discuss and customize terms that work perfectly for both of us.
Thank you for choosing LEVANA DIGITAL – where your growth is our only mission.
Reach us anytime at info@levanadigital.com LEVANA DIGITAL Gomti Nagar, Lucknow.
Together, we create success stories.
Turning Clicks Into Customers, and Ideas Into Impact
Levana Digital blends creativity, technology, and strategy to accelerate your business growth. Your brand deserves the best — let’s build it.